Built for Australian gyms and studios

Get overdue memberships paid. Without the awkward chase.

Club Debt Recovery turns your arrears report into one simple To-do list. Your team reviews each reminder, members pay from their phone, and the legal guard rails are built in.

No billing changeNothing sends without reviewWorks with your existing reports
To-do
Start at number 1 and work down
1
Step 1 of 4: Review and send SMS 1
T. Lawson · $490.80 · 98d
Review
2
Step 2 of 4: Review and send SMS 2
A. Cailes · $469.90 · 105d
Review
3
Step 4 of 4: Post the letter
N. Stawiarski · $601.80 · 120d
Review
4
Final step: send to debt collection
H. Williams · $455.40 · 140d
Review

How it works

Four steps. One list. No spreadsheets.

01

Upload your arrears report

Drop in the PDF or spreadsheet you already export. Club Debt Recovery reads it, matches members by number and never double-counts.

02

Work down one To-do list

Every member's next step, in order. Tap Review, check the SMS and email, edit if you like, send.

03

Timing handled for you

Minimum gaps between steps, contact limits, quiet hours and public holidays are built in. Nothing goes early.

04

Letter, then collections

Big balances get a printed final notice. Still unpaid? One tap adds them to this month's agency list, ready as a PDF.

Why clubs choose it

Simple for staff. Serious about doing it right.

Your team stays in control of every message. Club Debt Recovery makes sure the right step happens at the right time, and that nobody says something they shouldn't.

SMS + email together
Each step offers both. Tick one or both.
Secure member pay page
Pay in full or pick 3 or 4 fortnightly payments.
Compliance guard rails
Blocks threats and unsafe credit-rating wording.
Hardship and disputes
One flag stops all contact straight away.
Staff permissions
Choose who can send, post letters or refer.
Full audit trail
Who did what, and when, on every account.

What club teams say

[Sample reviews: replace with real reviews from your clubs before publishing]

★★★★★
"We used to dread the arrears report. Now the team just opens To-do and works down the list."
[Club manager name]
[Gym name, suburb]
★★★★★
"Members actually reply because the message has a link to pay or set up a plan on their phone."
[Owner name]
[Studio name, suburb]
★★★★★
"The wording checks give me peace of mind. Staff can't send something that gets us in trouble."
[Operations lead name]
[Multi-site group]

Questions

Do I need to change my billing provider?+

No. Club Debt Recovery works alongside the billing system you already use. You upload the arrears report it already gives you.

Does anything send automatically?+

No. Every SMS, email and letter is reviewed by a person before it goes. Club Debt Recovery tells you what's due and when.

Is it legal?+

Club Debt Recovery is built around Australian debt collection guidance: contact limits, no threats, hardship handling and state time limits on old debts. You should still have your own lawyer approve your wording.

Can staff see everything?+

Owners and managers choose what each staff member can do, club by club.

Pricing

Pick the plan that fits your clubs.

Single club
[Price]
per month · [Add contract terms]
  • 1 club, unlimited staff
  • Debitsuccess and ClubWise imports
  • To-do list with SMS and email reminders
  • Secure member pay page and payment plans
  • Letters and collections hand-off
Multi-club
Most popular
[Price]
per club, per month · [Add contract terms]
  • Everything in Single club
  • Managers work across every club
  • Staff permissions per person
  • Reports across all your clubs
  • Hardship and custom plans
Group
[Price]
talk to us · [Add contract terms]
  • Everything in Multi-club
  • Reports across your whole group
  • Your own collections brand
  • [Add extras, e.g. set-up help or training]